Tap on Connections or Network & Internet, then tap Wi-Fi.If you want your device to automatically connect to the network when in range, turn on the auto-join option.If prompted for a password, enter the correct wi-fi password.Choose the name of the wi-fi network you want to use and tap it (a blue tick should appear beside the network name to show it's been selected).Make sure your router is online and within range.

Instructions for connecting your phone or tablet to the internet will vary from device to device, but here are some basic instructions: iOS devices You'll need a minimum internet connection of 2Mbps, which can either be on your device or through a wi-fi connection. To get the Freeview mobile app, you need an Android phone or tablet running Android OS 4.4 KitKat and above, or an iPhone or iPad running iOS 11 and above. Step 1: Check that your device can run the app

See these guidelines for more information about setting up Fitbit products and services.If you are having problems with the Freeview mobile app, follow our step-by-step troubleshooting guide below.

See these additional instructions for help resolving any issues using the Fitbit app on this device.

See additional tips for Android phones and tablets.ĭespite meeting the above requirements, the following devices often exhibit compatibility issues that cause our products and services to not operate properly:.

To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running one of the following operating systems:

The Fitbit app is compatible with most popular phones and tablets. Click here for more information.įitbit App Compatibility Requirements. To set up your Fitbit products and services, please review the requirements below.Īccount Requirements: A Google Account is required for all new users.Ī Google Account is required to activate new Fitbit devices released after the launch of Google Accounts for Fitbit.Įxisting users have the option to use either a Google Account or their existing Fitbit account until at least 2025 at which point they will be required to use a Google Account for login. To make full use of the Fitbit products and services, you must use an account with the Fitbit app, which requires a compatible iPhone or Android device.

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